Our Process


We’ll work closely to develop a scope of work, set expectations, communicate timelines, and build a relationship based on trust.

Here’s a brief glimpse into our process:

Initial Contact:

By email/phone, we welcome the opportunity to hear about your project goals/objectives. If Big Island Pond Remodeling seems the right fit for you, we’ll set a date/time to meet and talk further.

Our First Visit

We’ll dive deeper into your ideas/goals, assess the job site and take preliminary measurements. To serve you best, and for efficiency, we’ll ask you the following:
  • *What makes this a good time to start your new project?
  • *What is your ideal budget for this project? We can help determine if your budget fits with what you are looking to accomplish.
  • *What factors will you consider when selecting a project partner?

Price Range Estimate:

After our visit, we’ll provide a project price range estimate that contains a brief scope of work based upon preliminary measurements, design details, and material preferences discussed at our first meeting. Should our price range and recommendations align with your project goals, and you decide to hire us to complete your project, we will draft a design/build agreement specific to your remodel.

Design/Build/ Scope of Work Development

Once you determine Big Island Pond Remodeling will be your contractor of choice, a design/build agreement be drafted and will secure the next available opening in our schedule. We will begin making progress to finalize design details to determine a solid cost for your project.. A design retainer fee (% of the estimated project cost depending on design requirements and time it takes to navigate through the design process with the client) is collected at this time and then credited toward the job cost at project commencement.

Finalize Design and Material Selections

Together with the necessary designers, architects, and our network of vendors, we will collaborate on final design and material selections. We encourage our you to purchase all materials through our preferred vendors so we may warranty the products we are installing in your home. Therefore, we share our contractor pricing, allowing clients to purchase QUALITY products at volume discounts.

Final Contract and Pre-Construction Meeting

Based on our collaborations, an agreed upon scope of work and a final project cost will be presented in contract form, along with a project payment schedule. At our pre-construction meeting, we will discuss timelines, subcontractor schedules, and set expectations about the remodeling process. Every project is unique and every question is a good one…so don’t hesitate to ask! Communication is key to a successful outcome!

We can help make your project dream a reality. Contact us to get started!

“BIP Remodeling keeps the project moving and creates an atmosphere that’s positive and fun. The work is impeccable, they’re neat and we appreciate how respectful they are of the environment. We actually missed seeing them when the project was done!”